Mind Your Business - Not Your Network. Whether you have 2 or 200 computers on your network, OSI can implement, manage and maintain your network. With over 15 years in business and over 100 years of combined experience, OSI offers you complete, superlative Network Support Services.
OSI basic Network Support Package includes:
Support Setup Services
- Comprehensive network security analysis, planning and optimization.
- Server backup planning and testing
- Desktop standardization
- Remote server support
- Disaster Recovery preparedness review, planning and testing
Ongoing Management
- Scheduled on site technicians
- Day to day network operations management and problem resolution
- Patching and problem resolution
- Software and hardware upgrades, rollouts, and migrations
- Hardware warranty, replacement, and repair
- Selection, piloting and integration of new hardware, software and technology
- Disaster recovery planning, optimization and verification drills
Problem Resolution and Disaster Recovery
- Round the clock problem reporting service with 4 business hour response
- Most issues resolved within 4 hours of service initiation, usually by remote access
- If a problem can not be resolved remotely, it will be scheduled for repair
- If required, onsite 4 business hour response, same or the next business day
- Disaster Recovery Implementation as per disaster recovery plan.
For more information on the OSI Network Support Package call OSI Technologies 1.800.757.7471 or email us at info@ositechnologies.com